July 24, 2017

3D Scans System Requirements

Source: https://support.matterport.com/hc/en-us/articles/208220058-3D-Showcase-System-Requirements

You need an internet connection and a web browser that supports WebGL to run Matterport 3D Showcase.

Web Browser

Always update your browser to the latest stable version.

Matterport 3D Showcase works with:

  • Firefox 4 or later
  • Chrome 9 or later
  • IE 11 or later, with Windows 8 or later
  • Opera 12 or later
  • Safari 7 or later, with OSX 10.8 Mountain Lion or later


Operating System & Hardware

Windows (PC)Windows 8 or later with a GPU. Most recent computers (3 years old or younger) should work.
Mac (OSX)10.8 Mountain Lion or later with latest updates and a GPU. Most recent computers (3 years old or younger) should work.
iOSiOS 9.0 or later. Hardware: iPhone 5 or later, iPad Air seriesiPad Mini Retina 2 or later, or iPad 4.
AndroidVaries due to the wide variety of manufacturers and Android versions. In general, a device with Android 5.0 Lollipop or later with Chrome and WebGL.



Try it!

Try the WebGL test page at get.webgl.org

Still have problems?

  1. Check if WebGL is enabled
  2. Try a different web browser
  3. Try a different computer


Did you disable WebGL?

For most people WebGL is on by default. However you may have disabled WebGL by accident. Follow the steps for your browser to make sure WebGL is turned on.


  • Type chrome://settings into the omnibar. Press Enter.
  • Search for hardware acceleration and enable it.
  • Optional: Go to chrome://flags and enable “WebGL Draft Extensions” and “WebGL 2.0 Prototype”. (Not necessary for most users).


  • In the top menu bar, go to Safari > Preferences > Security
  • In “Web content” section check the Allow WebGL box
  • Refresh the page with 3D Showcase.


  • Type about:config into the URL bar. Press Enter.
  • Search for webgl.disabled
  • Double click to make sure it is set to false


  • Go to about:config
  • In the search bar, search for the term “hardware
  • Make sure the “Use hardware acceleration when available” checkbox is checked

After verifying WebGL is turned on, quit the browser, relaunch, and reopen the page with 3D Showcase.